Responsiveness, reliability and quality are what we’re known for
We are passionately devoted to delighting our customers by exceeding their expectations whenever possible. Whether through friendly, individualized service, a fast response, or high-quality workmanship, our goal is to build long-term relationships with our customers. We attribute our continued success to customers, more than 90% of whom return again and again to do business with us.
We care about our customers' business success
Our Core Values
As a company, our Core Values inspire everything we do. We are in business to ensure quality
patient care through responsive and professional service to our customers. When deciding on
actions to take, we aim to ensure these core values are represented:
- Provide quality service and products
- Provide the best solutions in terms of cost, quality, timing, responsiveness and professionalism
- Help customers save money
- Help customers to better serve their patients (with quality ultrasound systems)
- Help to alleviate the pressure our customers feel
- Build trusting relationships through friendliness and caring
- Make safety an integral part of what we do
- Demonstrate professionalism in everything we do
- Help our friends in the medical community to succeed
SONODEPOT began as a regional operation called Florida Medical Consultants, Inc. in 1985, and has grown over the past two decades to become the leading national ultrasound specialty service firm. Our firm’s offerings include:
- Ultrasound Repair
- System Sales
- Service and Maintenance Agreements
How long will my maintenance agreement last?
Our plans have been made to fit your needs. Whether you pick up the Silver, Gold or Platinum Plan, we cover you based on use, not on time. Don’t stress about your plan running out before your next ultrasound repair need, it’ll be available right on time. With trusted service and a savings of 30% or more, we’re here to Keep Your Image Up.
What is the cost of repairing my ultrasound system?
It all depends on the plan you choose! We provide three different plans for you, varying based on the coverage that you need. You make sure you never pay more than what you need! All of our plans cover transducers, major parts, labor, peripherals, and preventative maintenance with system certification for accreditation.
What if I’m not happy?
If for any reason, something comes up during our services that you are not COMPLETELY pleased with, we have our 24/7 Nationwide Service Hotline at 877-891-0084 which has a guaranteed 15-30 minute response time. If you’re not a phone person, our Contact form has a response time of 24 hours max Monday through Friday. Don’t hesitate to talk to us.
What Types of Equipment do you service?
Our experts are rigorously trained on all major ultrasound brands/systems which includes:
- E-CUBE 15 EX
- E-CUBE 9 Diamond
- E-CUBE 9
- E-CUBE 7
- E-CUBE 5
- HDI 5000
- HDI 3000
- HD11 XE
- SONOS 5500
- SONOLINE Antares
- Sequoia 512
- Sequoia C256
- ACUSON Sequoia C512
GE (General Electric) Ultrasound
- LOGIQ 9
- LOGIQ P5
- LOGIQ 7
- LOGIQ 500
- LOGIQ 400
- LOGIQ e
- LOGIQ Book XP
- Vivid 7
- Voluson 730
- Vivid i
- Vivid e
- SONOS 5500
- SONOS 2000
- Image Point HX
How can I learn a new ultrasound system in a day?
With our expert training staff, we can get you up to date on your new machine as quick as possible. We won’t leave you in other hands to learn what you need to know to get back to work.